I haven't received an email with my tracking number yet. Where's my package?
Orders take about 10-14 days to ship out unless otherwise noted on the Shipping Information page. If it has been past 14 days and you still have not received a tracking number, please e-mail me at email@example.com so I can help you out with that :)
What metal do you use for the earrings?
All earrings have hypoallergenic, stainless steel earrings posts or hooks to make sure that your ears don't get irritated.
Do you have 925 Sterling Silver earring hooks?
I do not have them on hand, but if you would like to purchase some earrings with that silver, send me an email to firstname.lastname@example.org prior to purchasing so that I can get them for you in a timely manner :)
Are the earrings heavy?
Not at all! Our earrings are super light weight and usually weigh less than half an ounce
I have an idea for some earrings I'd like, can I order custom earrings from you?
Of course! Just fill out my Custom Orders sheet located in the home page header and we'll work on it with you :)
Do you accept returns or exchanges on your items?
All items are final sale. Unfortunately we do not allow returns or exchanges at this time.
Hey there! Just a quick heads-up about our shop – everything you see here is lovingly handmade and made to order. I put my heart into making each piece as top-notch as possible, but I'm no machine, and I don't use mass production techniques. So, if you happen to notice the occasional tiny imperfection, please know it's all part of the handmade charm! 😊🛍️